FREQUENTLY ASKED QUESTIONS
Altarflow, answered.
Plain answers to the questions pastors, administrators, finance volunteers, and bookkeepers ask before trusting Altarflow with the money workflow.
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About Altarflow
Altarflow is a church finance platform for small and medium churches. It brings bank transactions, donations, expenses, transfers, funds, approvals, reconciliation, and reports into one current financial workflow. Altarflow prepares the work with AI while a trusted person reviews and approves what reaches the books.
Altarflow is best suited to churches with mixed giving methods, no dedicated finance department, and one pastor, administrator, treasurer, volunteer, or bookkeeper carrying the weekly financial work. Current customer evidence is concentrated among churches with roughly 100–200 attendees and $100,000–$250,000 in annual giving.
Yes, through different workflows. Altarflow connects bank activity, prepares likely Zelle gifts for donor and fund review, records cash and checks, and offers digital giving for cards and ACH. It does not require every gift to be processed through Altarflow.
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Setup & Migration
Most churches take two to three weeks to migrate donor and fund information, connect bank accounts, and clean up year-to-date activity. Our current guided process normally includes two 30-minute calls plus migration support. The first setup is the heaviest part; the steady workflow is a short weekly review.
Not automatically. Altarflow can work beside QuickBooks and gives bookkeepers a clean operating record with CSV exports shaped for their workflow. We do not recommend replacing an accounting system or professional until the church's accounting and compliance needs have been reviewed.
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Pricing & Billing
Altarflow offers one complete church finance plan, priced per organization. We review the church's financial workflow, migration scope, and support needs, then provide a clear monthly or annual quote before the church commits. Digital donation processing fees are separate from the subscription.
No. Digital donations have separate payment-processing and platform costs. Donors can optionally cover those fees. We confirm the current rates and payout details during the demo so the church sees the exact terms before deciding.
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Security & Data
Financial data requires a higher trust standard than ordinary church software. Altarflow uses established providers for bank connectivity and payment processing, limits automated changes through human approval, and can provide current security and data-handling details during evaluation. We do not publish certification claims unless they are verified for the current product.
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Company & Roadmap
Ten churches currently use Altarflow: eight paying customers and two early partner churches. Twelve churches have adopted the product historically; the two departures occurred because those churches closed. The company is still early and provides founder-led support during this stage.
Finance is the core product. Altarflow includes supporting donor and community records, but it is not trying to outbuild dedicated church-management platforms in groups, check-in, worship planning, or mass communication. A church can keep the ChMS it likes and use Altarflow for the money workflow.
STILL HAVE QUESTIONS?
Ask them on a 30-minute demo.
We would rather answer in person. Bring your real numbers, your messiest spreadsheet, or your toughest objection — we will walk through Altarflow on your scenario.